I just downloaded the latest iTumes version, but when I tried to install it, I got the following error:
The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2738.
After research I found the following link:
http://docs.info.apple.com/article.html?artnum=304405
The solution was to re-register vbscript.dll. I also selected “Run as Administrator” option when I reran after reregistering the dll.
To register the dll, please do the following:
- On the Start menu, click Run.
- In the “Open” field, enter the following command and click OK.
regsvr32 vbscript.dll - A message should appear stating that the “DllRegisterServer in C:\WINDOWS\system32\vbscript.dll succeeded.”
- Click OK and try installing iTunes or QuickTime again.
Thanks for Apple Support for the posting…
I have added this article to the first blog carnival of computer help and advice – http://bloodycomputer.blogspot.com/2008/01/carnival-of-computer-help-and-advice.html – as an excellent example of an article that would be welcomed in future editions.
If you wish to submit any future articles please follow the instructions in the article.
Cheers
Kevin